Return & Refund Policy

At Yuva Mode, we want you to be completely satisfied with your purchase. If for any reason you are not happy, our Return & Refund Policy outlines the process and conditions for returning items and requesting refunds.

1. Returns

  • You may request a return within 2-5 days of receiving your order (adjust this timeline to your store policy).

  • Items must be unused, unwashed, and in their original condition with tags/packaging intact.

  • Certain items such as innerwear, accessories, or clearance items may not be eligible for return due to hygiene and final sale reasons.

2. Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Shipping charges are non-refundable unless the return is due to a mistake on our part (e.g., wrong or defective item).

3. Exchanges

  • We currently offer exchanges only for defective or damaged items.

  • If you need a different size or product, we recommend placing a new order and returning the original item for a refund.

4. Damaged or Defective Items

  • If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos as proof.

  • We will arrange a replacement or issue a full refund at no additional cost.

5. Non-Returnable Items

The following items are not eligible for return/refund:

  • Gift cards

  • Sale/clearance items

  • Personalized/customized products

  • Intimate wear or hygiene-related items

6. How to Initiate a Return

To start a return, please contact us at:

📧 Email: [yuvamode16@gmail.com]

We will provide you with instructions on how and where to send your package. Please note: customers are responsible for return shipping costs unless the return is due to our error.

7. Late or Missing Refunds

  • If you haven’t received a refund after the stated timeline, please first check with your bank or payment provider.

  • If the issue persists, contact us at [yuvamode16@gmail.com] and we’ll assist you further.